Leads & contacts
- Introduction to leads and contacts
- Troubleshooting leads
- How to delete duplicates in a campaign
- How to edit the number of contact attempts on leads
- How to find an overview and all leads on a campaign
- How to upload/insert leads
- How to add leads in a campaign
- How to use strategies?
- How to edit "last contacted by"
- How to delete an upload
- How to edit the number of contact attempts on leads
- How to edit multiple fields at once
- How to accelerate leads with voicemail status
- Why a lead upload fails
- How to find the last 10 contacted leads
- How to blacklist leads
- How to assign leads to specific agents
- How to find/search for a specific lead
- How to edit the status of leads
- How to move leads to another campaign
- How to delete leads in a lead pool
- How to find successes
- How to delete leads in a campaign
- How to segment calls
- How to move a user's callback
- How to edit the type of a data field
- How to manually create a lead