General
- How do I give Adversus access to my account? (GDPR)
- Introduction to Adversus
- How to change language
- How do you change your workspace?
- Hotkeys
- Why do I have poor audio quality in Adversus?
Campaigns
- Configure a campaign to an only inbound campaign
- Troubleshooting campaigns
- How to create a campaign
- How to configure the dialer to record conversations
- How to configure an outbound campaign to also get inbound calls
- How to configure predictive dialing
Leads & contacts
- How do i make a clean of my numbers?
- Introduction to leads and contacts
- Troubleshooting leads
- How to delete duplicates in a campaign
- How to edit the number of contact attempts on leads
- How to find an overview and all leads on a campaign
Users & API access
- Introduction to users
- How to create the different types of users
- How to assign a Permission group to specific user
- Give users access to the right campaigns with Teams
- How to edit your team
- How to create user groups
Calls
- How to set up phone pools
- How to activate internal forwarding of calls
- Which countries can i purchase numbers for
- Make a call to another phone number in an existing phone call
- How to Live talk to agent
- How to transfer to an external number
Booking & Calendars
- How to get the dialer ready for appointment setting
- How to integrate an external calendar
- How a meeting consultant integrate their own calendar
- How to use the booking overview
- How to report an appointment as held
- How to cancel an appointment
E-mail & SMS
- Introduction to Email
- Introduction to SMS
- How to create a mail template
- How to create SMS template
- How to add an email template to a campaign
- How to insert SMS template on a campaign
Statistics and reports
Warehouse/Filterviews
- How does contacts work in Warehouse?
- How does calls work in Warehouse?
- Introduction to warehouse
- How does leads work in warehouse?
- How does booking work under warehouse
- How does sales work in warehoue
Products & Sales
Journeys
- How to trigger Journeys using webhooks
- Introduction to Journey
- How journeys work
- Update scheduled contact time based on whether an email is opened the first time
- Add cancelled meetings to another campaign
- Create specific sales campaigns for your phoners based on a common campaign
Integrations
- Bulk inserting/updating contacts
- Working with contact identifiers
- What's the difference between leads and contacts?
- How to send leads to Hubspot (technical)
- How do I integrate to Zapier?
- How to set up Plecto