TLDR: Click here and see a video of our CX manager describing this
In Warehouse calls, you are able to find all calls made and filter your way to find specific calls. In this article, we will walk you through the basic filtering possibilities.
1. Go to "Warehouse" and afterward "Calls" in the menu on the left.
2. First you will find all calls made. At the right you can filter based on different parameters for example calls made on a specific campaign:
A) It could also be from a specific user.
B) To a specific number.
C) You can also filter on your lead data for instance if you have the email of the customer:
3. If you want to save the view, so you always have the view available you can do it by clicking "Save" in the top right corner. Afterwards you will always find the view und "Views" in the top right corner