If you've created and added either an email or SMS template, this article will show you how to send it from the dialer
If you need help to create or add email or SMS to a campaign, follow these guides:
How to create an email template
How to add an email template to a campaign
How to create a SMS template
How to add an SMS template to a campaign
Once you've added the email or SMS template to a campaign, they can be found and send here in the dialer:
NOTE: If your mail or SMS is set to be send automatically, for an example by "Succes", then the templates will not be in the dialer, they will be send automatically.