If you've created and added either an email or SMS template, this article will show you how to send it from the dialer
If you need help to create or add email or SMS to a campaign, follow these guides:
How to create an email template?
How to add an email template to a campaign?
How to create an SMS template?
How to add an SMS template to a campaign?
Once you've added the email or SMS template to a campaign, they can be found and send here in the dialer:
NOTE: If your mail or SMS is set to be sent automatically, for example, by "Succes", then the templates will not be in the dialer, they will be sent automatically.